How to pay for the booking?

After we receive your inquiry or the reservation (by phone, e-mail or the form completed on the website www.kastela-travel.com), we will check the availability of selected accommodation and send you the response as soon as possible (preferably within 24 hours). You will then receive an offer with the exact calculation of price and possible extra charges, along with instructions for the payment. The offer will remain an option until 30% of advance payment should be paid. The rest of the amount you will pay directly to the owner or the agency on the day of arrival.

Please make the payment within the deadline. In case you are not able to make payment on time but still want to keep your reservation, please notify us asap. If you're late with the payment there may come to overbooking of the accommodation since the owner is not obligated to wait after the agreed time to hold the reservation. In this case, we will offer you another accommodation of the same or similar quality. If the reservation wasn't paid by the deadline, and you did not send us any information, your reservation will be considered as canceled.

After the payment it is necessary to send us the copy of the payment (or confirmation of the transaction) by e-mail on or by fax on 00385 (0) 21 .... .....). After we receive the bank payment or credit card authorization we will send on your e-mail address the Voucher for your reservation with all booking and contact details. Please print the Voucher and take your copy with you.

If you have any questions regarding the payments free to contact us on our phone number 00385 91 164 59 69 (or text message on this number).